Website Maintenance & Support

Digital Giants offers WordPress maintenance plans to ensure your site runs impeccably.

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Website Maintenance Services

All websites, old and new, require maintenance to stay healthy, safe, fast and rank!

If you do not continuously or not properly update your website, you can experience the following issues:

A high probability of site hacking or hacker attacks
Decreased site speed and therefore loss of positions in search
A poor user experience – photos disappearing and content not properly showing up
Outdated plugins or content management systems leading to site failure

Did you know?

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Globally, 30,000 websites are hacked daily

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Only 6% of websites run on software that is fully up to date

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47% of websites let their entire software catalogue go out of date

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A one-second delay in page loading can reduce page views by 11%

Our Website Maintenance Plan includes:

WordPress updates

Theme updates

Plugin updates

PHP updates

Spam filtering and clean out

Regular monitoring of website to ensure a 99.5% uptime

Restoration of website from a recent backup if website goes down

$175 + HST per site

Maintenance Plans are for a term of 12 months. The contract will automatically renew after 12 months.

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READ: What happens if you don't maintain your website

Website Support Services

Digital Giants are committed to delivering exceptional website support that allows us to focus on your website and you to focus on your business! With our comprehensive support packages, you can have peace of mind, knowing that your website is in capable hands.

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You can use your website support hours for:

Content Management: Use your support plan time to do content updates and additions to keep your website fresh and engaging. Whether you need to update text, images, or other minor changes, add new pages, update product listings, or publish blog posts.

Technical Support: Have a question or need assistance? We’re available to provide prompt and reliable technical support. We’ll help you troubleshoot any issues, answer your queries, and guide you through any necessary updates or improvements.

Consultation and Strategy: We believe in building strong partnerships with our clients. Our support plan time can be used for consultation sessions where we’ll discuss your website goals and develop strategies to achieve them. We’ll work closely with you to ensure that your website aligns with your overall business objectives.

WordPress, Hosting, Domain or cPanel Tasks:

Diagnosing, troubleshooting and repairing website errors
Fixing connectivity or timeout issues
Fix file upload errors
Fix WordPress configuration files
Fix mail delivery errors
Removal of malware, spam, and malicious code
Adding or configuring new or existing plugins
Website speed testing and optimization
Creation of redirects
Website migrations
Creation of staging sites
Purchase of domains
Update domain records
Setup or configuration of nameservers
Add/configure Cloudflare or other Content Delivery network

Website Support Plans

Mini, Modest, Massive and Colossal website support plans include everything in our maintenance plan with additional hours for support.

Mini

1 Hour Support

$325/per month

Website Maintenance Plan
1 Hour Website Support

Modest

2 Hours Support

$465/per month

Website Maintenance Plan
2 Hours Website Support

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Massive

4 Hours Support

$730/per month

Website Maintenance Plan
4 Hours Website Suppport

Colossal

7 hours Support

$1,000/per month

Website Maintenance Plan
7 Hours Website Support

*Website Support Plans are for a term of 12 months. The contract will automatically renew after 12 months unless 30 days’ notice is given.

Let’s Go

We can’t wait to hear from you about your most pressing digital hurdle, and start brainstorming how we can help! Fill out the form or book a strategy session with us to jump-start your digital marketing.

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